Terms and Conditions

Effective Date: 10/06/26

These Terms and Conditions govern your use of vacjc.com, operated by the Victims Assistance Center of Jefferson County (“VAC,” “we,” “us,” or “our”), including our Child Advocacy Center of Northern New York program.

By using this website, you agree to these terms. If you do not agree, please discontinue using the website. These terms do not govern your eligibility for services or replace agreements, consent forms, or policies that apply to services provided by VAC.

Information and Resources

This website provides general information about our organization, services, community resources, events, and ways to support our work.

Website content is provided for informational purposes. It is not individualized legal, medical, mental health, or other professional advice. Please consult an appropriate professional regarding your particular circumstances.

Visiting this website or submitting a general inquiry does not, by itself, establish a professional service relationship with VAC.

Emergencies and Requests for Assistance

This website and its contact form are not emergency services. Messages submitted through the website are not checked daily.

If you are in immediate danger or experiencing an emergency, call 911. For assistance, call our 24-hour hotline at (315) 782-1855 when it is safe to do so.

Please do not rely on a website submission for an urgent response. Avoid sending sensitive details about abuse, medical information, Social Security numbers, or confidential records through the general contact form or ordinary email.

Safe Website Use

Our Quick Exit button redirects you to another website. It does not erase your browsing history, cookies, downloads, or other records of your visit.

Private or incognito browsing does not guarantee that your activity is hidden from someone monitoring your device or network. Consider using a safer device if you believe your activity is being monitored.

Acceptable Use

You agree to use this website lawfully and in a manner that does not interfere with its operation or the rights and safety of others.

You may not:

Attempt to gain unauthorized access to the website, its systems, or information.
Introduce malicious software or interfere with website functionality.
Use website forms to send spam, threats, harassment, or fraudulent information.
Impersonate another person or misrepresent your affiliation with an organization.
Collect or use personal information from the website for unlawful purposes.
Copy or distribute website content in violation of applicable intellectual property rights.

Website Content and Ownership

Unless otherwise indicated, website text, graphics, logos, photographs, videos, and other materials are owned by VAC or used with permission.

You may view, download, or print publicly available materials for personal, noncommercial, informational use, provided you preserve copyright notices and do not alter the materials or imply VAC’s endorsement.

This permission does not extend to materials identified as belonging to third parties or subject to separate restrictions. Other uses require permission from the applicable rights holder.

Information You Submit

When submitting information through the website, please provide information that is accurate to the best of your knowledge and that you are authorized to share.

Submission does not guarantee a response within a particular period, acceptance into a program, employment, a volunteer placement, or the availability of a requested service.

Personal information submitted through the website is addressed in our Privacy Policy. Confidentiality requirements for client services are governed separately. Submitting information does not give VAC unrestricted permission to publish it.

Donations

Please review your donation amount and payment information before submitting an online donation.

Online payments are processed through a third-party payment provider and may be subject to that provider’s applicable terms and privacy practices.

If you believe a donation was made in error or need assistance with a transaction, please contact our office promptly. Any refund request will be reviewed under applicable law and VAC’s donation policies.

VAC does not provide tax advice. Please consult your tax adviser regarding the deductibility of a donation and retain your donation receipt.

Third-Party Websites and Content

This website may contain links to external websites or display third-party videos, maps, social media content, or other resources.

These links and features are provided for convenience and information. Their inclusion does not necessarily constitute an endorsement of every statement, product, or service offered by a third party.

VAC does not control external websites or services and is not responsible for their content, availability, security, or privacy practices. Your use of those services may be subject to separate terms.

Accuracy and Availability

We make reasonable efforts to keep website information accurate and current. However, information may contain errors or become outdated. Services, schedules, events, staff information, and resources may change.

Please contact VAC directly to confirm information that affects a decision or request for assistance.

We may update, suspend, or discontinue website features. We do not guarantee uninterrupted or error-free access.

Disclaimer and Limitation of Liability

To the extent permitted by applicable law, this website and its general informational content are provided “as is” and “as available,” without warranties of any kind, express or implied.

To the extent permitted by applicable law, VAC will not be liable for indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this website.

Nothing in these terms excludes liability that cannot lawfully be excluded, limits rights that cannot lawfully be waived, or changes VAC’s obligations concerning confidential client information or professional services.

Governing Law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules, except where applicable law requires otherwise.

Changes to These Terms

We may revise these Terms and Conditions as website practices or requirements change. Updated terms will be posted on this page with a revised effective date.

Contact Us

For questions about these terms or the website, please contact:

Victims Assistance Center of Jefferson County
418 Washington Street
Watertown, NY 13601

Office: (315) 782-1823
Email: victimsassistancecenter@vacjc.com
Website: https://vacjc.com/

24-Hour Hotline: (315) 782-1855
In an emergency, call 911.